Cookie Policy
Last updated: 2 December 2025
EmergencyPetID ("we", "us", "our") uses cookies and similar technologies to improve your experience, analyse traffic and help keep your account secure.
By continuing to use this website, you consent to our use of cookies as described in this Cookie Policy.
1. What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your login status or preferences.
2. Types of cookies we use
Essential cookies
These cookies are required for the website and Service to function properly. They enable:
- Login and authentication
- Security and fraud prevention
- Basic site features and navigation
You cannot disable essential cookies without affecting the operation of the site.
Analytics cookies
These cookies help us understand how people use our website so we can improve it. They may collect information such as:
- Which pages are visited
- How long visitors stay on each page
- Which device or browser is used
We do not use analytics cookies to identify you personally, and we do not use advertising cookies.
3. Third-party cookies
We use trusted third-party services that may set their own cookies when you use our website, for example:
- AWS – hosting and infrastructure
- Stripe – payments and billing
- Analytics tools – website performance and usage
These providers are required to protect your information and comply with data protection laws, including UK GDPR.
4. Managing cookies
You can control cookies through your browser settings. You may be able to:
- Block all cookies
- Block cookies from specific sites
- Delete cookies when you close your browser
If you block or delete certain cookies, parts of the Service may not function correctly, especially login and account features.
5. Changes to this Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
6. Contact
If you have questions about our use of cookies, please contact us at: info@emergencypetid.com.